To clone an issue: Open an issue. Select ··· > Clone. Edit the Summary. Choose what to Include (if any). Select Clone. Keep in mind, the prefix Clone is automatically added to the Summary of a cloned issue. Your project admin can use Automation for Jira to remove the prefix in bulk. Learn more from our Community and see an example of the rule.
The way you can get around this is by doing the following. 1: Read in the values of a Jira ticket and store the important fields you want to retain as variables. 2: Send a request to Jira to create a new ticket and pass in the values you wanted to retain which would likely be Summary, Description, Assignee, Reporter, and any other fields you
1 - Use a template. When starting a new Jira ticket, developers might get a form of writer’s block. Even after creating a ticket, necessary information may be missing. By using a checklist template (like the one below) you can avoid this problem. Here is a template in markdown I use to create scope for new Jira tickets:
There are a few ways to solve this, some depending on whether or not "on hold" is a regular part of your team's workflow. If it is, please consider investigating that to decide how to improve. Until then You could add a label indicating "on hold" and exclude it from filters used for reportingand possibly even your board.
After saving you need to give your automation a name & click on the ‘Turn it on’ button: Now when you create a new ticket in this project with a name that starts “New Starter:” sub-tasks
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